Social media

Engagement beats “Likes” in Facebook revenue impact

by Mark Price on November 10, 2011

Focusing on Customer Retention — Financial Services Gets the Message

by Mark Price on March 3, 2011

Can you track social media back to customer data?

by Mark Price on February 28, 2011

Is there any ROI to B2B Social Media?

by Mark Price on October 25, 2010

Can you act on this analysis?

by Mark Price on August 30, 2010

Are you reaching your Best Customers through social media?

by Mark Price on February 27, 2010

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About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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