Service

How much more are your customers willing to pay for great customer service?

by Mark Price on May 16, 2011

Forget your most important customer?

by Mark Price on May 2, 2011

Drive customer repeat and retention by rebooking

by Mark Price on March 10, 2011

Lessons in customer retention from a chimney sweep

by Mark Price on January 31, 2011

Solving real problems

by msg2009 on November 17, 2008

Focus on real value in consumer perceptions…

by msg2009 on November 17, 2008

About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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Service

How much more are your customers willing to pay for great customer service?

Forget your most important customer?

Drive customer repeat and retention by rebooking

Lessons in customer retention from a chimney sweep

Solving real problems

Focus on real value in consumer perceptions…

About Mark Price

Search my blog

My recent videos

Blogroll

Subscribe to my blog by email