Financial Services

Customer loyalty — does anyone care?

by Mark Price on April 21, 2011

Focusing on Customer Retention — Financial Services Gets the Message

by Mark Price on March 3, 2011

Poor customer service: Do you know how much it is costing you?

by Mark Price on March 4, 2010

Are you hurting your bottom line by focusing on it?

by Mark Price on February 18, 2010

What if your Best Customers were leaving, but you didn’t know why?

by Mark Price on February 8, 2010

About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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Financial Services

Customer loyalty — does anyone care?

Focusing on Customer Retention — Financial Services Gets the Message

Poor customer service: Do you know how much it is costing you?

Are you hurting your bottom line by focusing on it?

What if your Best Customers were leaving, but you didn’t know why?

About Mark Price

Search my blog

My recent videos

Blogroll

Subscribe to my blog by email