CustomerService

Poor customer service: Do you know how much it is costing you?

by Mark Price on March 4, 2010

Changes at Sprint

by msg2009 on April 29, 2008

About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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CustomerService

Poor customer service: Do you know how much it is costing you?

Changes at Sprint

About Mark Price

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