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Customer retention

Data is only valuable when you use it

by Mark Price on April 20, 2011

2 Ways to Make Money On The Phone

by Mark Price on April 1, 2011

Customer retention is not advocacy

by Mark Price on March 23, 2011

Individual employees drive retention

by Mark Price on March 22, 2011

Drive customer repeat and retention by rebooking

by Mark Price on March 10, 2011

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About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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Customer retention

Data is only valuable when you use it

2 Ways to Make Money On The Phone

Customer retention is not advocacy

Individual employees drive retention

Drive customer repeat and retention by rebooking

About Mark Price

Search my blog

Blogroll