Business

Do you measure customer retention? Why not?

by Mark Price on February 3, 2011

Guest Post: The Neighborhood Store — Fact or Fiction?

by Mark Price on April 22, 2010

How hard can it be to buy a gift card?

by Mark Price on December 18, 2009

About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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Business

Do you measure customer retention? Why not?

Guest Post: The Neighborhood Store — Fact or Fiction?

How hard can it be to buy a gift card?

About Mark Price

Search my blog

My recent videos

Blogroll

Subscribe to my blog by email