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best customer experience

Lessons from the Starbucks turnaround

by Mark Price on January 31, 2010

Help me be your best customer!

by Mark Price on January 27, 2010

You’re fired! (or not)

by Mark Price on January 21, 2010

Don’t take me for granted

by Mark Price on January 18, 2010

Are you really special to your customers?

by Mark Price on January 13, 2010

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About Mark Price

Mark Price is Managing Partner of M Squared Group, a consulting firm that specializes in helping clients improve the experience of Best Customers, so they stay longer and buy more.

As a subject matter expert on database marketing and building profitable customer relationships, Mark writes weekly for RetailWire.com and the Minnesota American Marketing Association (AMA) as well. He also speaks at conferences in Minnesota and nationwide.
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best customer experience

Lessons from the Starbucks turnaround

Help me be your best customer!

You’re fired! (or not)

Don’t take me for granted

Are you really special to your customers?

About Mark Price

Search my blog

Blogroll